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This bug affects 1 person(s).
 4
IDProjectCategoryView StatusLast Update
14676Bug reportsSurvey participants (Tokens)public2021-02-04 12:33
ReporterMartin123123 Assigned To 
PrioritynoneSeverityminor 
Status acknowledgedResolutionopen 
Product Version3.15.x 
Summary14676: If email gets bounced, it cannot be re-sent easily
DescriptionHey,

I run into this. I had the wrong participant email. Got bounced, that's right. But if I correct the email and try to send it to this participant again, I got an error saying I already send to this email address. Its probably because when I correct the email, it gets "corrected" in the participant table as well, and in the field where it shows bounced emails there is now the new, corrected email.

The workaround is to delete the participant and create him/her again with the correct email.
TagsNo tags attached.
Bug heat4
Complete LimeSurvey version number (& build)3.15.9
I will donate to the project if issue is resolvedNo
Browser
Database type & versionNA
Server OS (if known)
Webserver software & version (if known)
PHP VersionNA - is a LS hosted solution

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DenisChenu

DenisChenu

2019-03-22 14:51

developer   ~51095

No : when you edit email : set emailstatus to OK and invitation sent to NO.

Maybe reset sent to null when get bounced can be done, but still need to correct the emailstatus.
Martin123123

Martin123123

2019-03-22 15:27

reporter   ~51096

Thank you for checking this issue! I would say even better would be to reset sent to null when an email has been changed, makes the most sense to me and I would expect it to behave this way.

Issue History

Date Modified Username Field Change
2019-03-22 13:10 Martin123123 New Issue
2019-03-22 14:51 DenisChenu Note Added: 51095
2019-03-22 15:27 Martin123123 Note Added: 51096
2019-11-26 18:05 cdorin Assigned To => cdorin
2019-11-26 18:05 cdorin Status new => assigned
2021-02-04 12:33 cdorin Assigned To cdorin =>
2021-02-04 12:33 cdorin Status assigned => acknowledged