View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
17619 | Bug reports | Authentication | public | 2021-09-23 11:39 | 2021-09-27 08:45 |
Reporter | adrianwi | Assigned To | c_schmitz | ||
Priority | high | Severity | block | ||
Status | closed | Resolution | fixed | ||
Product Version | 5.x | ||||
Summary | 17619: 2FA isn't working | ||||
Description | 2FA worked on 3x but when upgrading to 5x it no longer worked so I had to disable it. | ||||
Steps To Reproduce | When I reenabled, I see the 2FA drop-down menu and can select the 2FA-Settings, after which I:
This doesn't validate the 2FA so isn't fully enabled. I'm using an even stronger password as a workaround, but getting 2FA working again in 5x would be brilliant | ||||
Tags | No tags attached. | ||||
Bug heat | 10 | ||||
Complete LimeSurvey version number (& build) | Version 5.1.10+210913 | ||||
I will donate to the project if issue is resolved | No | ||||
Browser | Chrome 93.0.4577.63 | ||||
Database type & version | MariaDB 10.3.30 | ||||
Server OS (if known) | FreeBSD 12 (TrueNAS 12.0-U5 Jail) | ||||
Webserver software & version (if known) | Apache 2.4.48 | ||||
PHP Version | PHP 7.3.30 | ||||
Can you test with debug = 2 in config.php, please? Post any error message here. |
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Thanks for the quick response. I've changed the debug flag to 'debug =>2' in /application/config/config.php but I can't see any additional log files generated. The log folders seem to just have an index.html file within? When I enter the confirmationKey and click the Create 2FA Binding I get a very brief circle of dots displayed which disappears and simply returns the same screen. I've tried to screenshot, but can't grab the circle of dots as it's just too quick! |
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I cannot reproduce this. Because 2FA is time-sensitive, a possible problem would be that either your client device or your server is out of sync regarding time. |
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Ah, that's fixed it! Thanks for your help. Perhaps a dialogue box with a suggestion to check the server and client times are synchronized rather than a quickly disappearing circle of dots might be a good future development? All working now with the following added to my /etc/rc.conf file: ntpd_enable="YES" |
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I think current time must be show at plugin settings too. Because it's an admin issue :) |
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I will close this ticket since it is not a bug. Feel free to re-open it if you feel otherwise. |
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Date Modified | Username | Field | Change |
---|---|---|---|
2021-09-23 11:39 | adrianwi | New Issue | |
2021-09-23 11:47 | ollehar | Note Added: 66604 | |
2021-09-23 11:47 | ollehar | Bug heat | 0 => 2 |
2021-09-23 13:08 | adrianwi | Note Added: 66606 | |
2021-09-23 13:08 | adrianwi | File Added: Screen Shot 2021-09-23 at 11.30.18.jpg | |
2021-09-23 13:08 | adrianwi | Bug heat | 2 => 4 |
2021-09-24 11:34 | ollehar | Priority | none => high |
2021-09-24 11:34 | ollehar | Zoho Project Synchronization | => |Yes| |
2021-09-24 16:46 | c_schmitz | Assigned To | => c_schmitz |
2021-09-24 16:46 | c_schmitz | Status | new => feedback |
2021-09-24 16:46 | c_schmitz | Note Added: 66613 | |
2021-09-24 16:46 | c_schmitz | Bug heat | 4 => 6 |
2021-09-25 00:38 | adrianwi | Note Added: 66615 | |
2021-09-25 00:38 | adrianwi | Status | feedback => assigned |
2021-09-25 10:54 | DenisChenu | Note Added: 66616 | |
2021-09-25 10:54 | DenisChenu | Bug heat | 6 => 8 |
2021-09-27 08:45 | galads | Note Added: 66621 | |
2021-09-27 08:45 | galads | Bug heat | 8 => 10 |
2021-09-27 08:45 | galads | Status | assigned => closed |
2021-09-27 08:45 | galads | Resolution | open => fixed |