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IDProjectCategoryView StatusDate SubmittedLast Update
19378Bug reports_ Unknownpublic2024-01-26 20:512024-01-26 21:11
Reportercheeseburger Assigned To 
PrioritynoneSeverityminor 
Status newResolutionopen 
Product Version6.4.x 
Summary19378: decryptBeforeOutput() error when admin session active and previews invited survey
Description

Error: 500 Internal Server Error - Call to a member function decryptBeforeOutput() on null

Scenario to produce the error consistently:

  • An admin is logged into the CP
  • Admin creates a survey, adds themselves as a participant, and sends an email invite via LS
  • Admin receives the email invite and clicks the link to the survey as any respondent would
  • The survey opens in the same browser of which the admin remains logged in with an active session
  • When admin (respondent) views the survey page, they see the error noted above

Scenario that cannot reproduce the error:

  • All of the above with the exception that the admin logs out before attempting to view the survey
  • OR the admin does all of the above and views the survey in a different browser

Please advise.
Thank you

Steps To Reproduce

Steps to reproduce

Scenario to produce the error consistently:

  • An admin is logged into the CP
  • Admin creates a survey, adds themselves as a participant, and sends an email invite via LS
  • Admin receives the email invite and clicks the link to the survey as any respondent would
  • The survey opens in the same browser of which the admin remains logged in with an active session
  • When admin (respondent) views the survey page, they see the error noted above

Expected result

The survey should display in the browser vs the error

Actual result

the error noted above

TagsNo tags attached.
Bug heat2
Complete LimeSurvey version number (& build)6.4.3 - 240122
I will donate to the project if issue is resolvedNo
BrowserChrome and Edge
Database type & versionMySQL v8.x
Server OS (if known)
Webserver software & version (if known)
PHP Versionphp 8.1.23

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cheeseburger

cheeseburger

2024-01-26 21:11

reporter   ~79314

I am attempting to edit my original details but cannot see an edit function. Here is the edit:

In the scenario that reproduces the error, the logged in admin CAN actually SEE the survey in the browser. The error actually occurs when they SUBMIT the form (the survey). In my previous notes, I listed that the error occurred when they attempted to VIEW the survey. That was incorrect.

Issue History

Date Modified Username Field Change
2024-01-26 20:51 cheeseburger New Issue
2024-01-26 20:51 cheeseburger Issue Monitored: cheeseburger
2024-01-26 20:51 cheeseburger Bug heat 0 => 2
2024-01-26 21:09 cheeseburger Issue End Monitor: cheeseburger
2024-01-26 21:09 cheeseburger Bug heat 2 => 0
2024-01-26 21:11 cheeseburger Note Added: 79314
2024-01-26 21:11 cheeseburger Bug heat 0 => 2